Hi All

I'd like to change the settings in the section "When Starting" of my Exchange E-Mail account I've got with Microsoft.

I cant see this group and options at all.

The checkbox Use Cached Exchange Mode in the "account change" dialog and advanced tab are both set to true.

Can anybody help me out here?

Martin

You will probably want to look at Group Policy settings for Outlook. That's the easiest way to control the Outlook settings for domain joined computers.

Office 2013 Group Policy Overview:

https://technet.microsoft.com/en-us/library/cc179176.aspx?f=255&MSPPError=-2147217396

 Another option would be manually setting the registry keys for those options and creating a .reg file that can be either imported into the computers registry or pushed out using login scripts. 

You can also use the Office Customization Tool to set these options when Office is installed:

https://technet.microsoft.com/en-us/library/cc179097.aspx

Hi Corey

Thanks so much for your reply.

My Exchange E-Mail account is hosted and operated by Microsoft on microsoftonline.com.

Isnt it out of my control to change the Group Policy, this must be done on the Exchange Server itself or am I wrong with this?

Thanks for any help!

Martin

Group Policy is handled by your local domain controllers. If you don't have the ability to edit or create group policies in your Active Directory domain then the Office Customization Tool might be the better option.

Hi Corey

I run one sinlge stand alone machine, a notebook with Win8.1. There I've installed Office 2013. How can I change the Active Directory settings? This applies to servers only, no?

Kind regards

Martin

• Edited by Martin Koenig 17 hours 23 minutes ago tipo

Correct. It sounds like you aren't on a network with domain controllers.  If you want to disable cached exchange mode and you are using Microsoft hosted email it will greatly impact performance.  You will need to make the change through the registry editor.  If you aren't comfortable using registry editor then I wouldn't mess with it. 

See if this article will help you out:

http://www.technipages.com/outlook-use-cached-exchange-mode-grayed-out

Thanks for your patience!

The option to use Exchange in Offline-Mode is enabled and I have actived that option. The article you pointing is to enable the Offline-Mode options, but this is not my problem.

The one thing I'm missing and the reason of this post is:

In the advanced tab you have a group box called "When Starting". There you can define if you manually controll the connection state or automatically.

The following link describes the options and has a screen-shot of it. Scroll down half the page "Prompt to work offline with your Microsoft Exchange account" and there you see the screen shot.

http://www.msoffice.us/Outlook/Outlook_2007_Working_Offline.htm

How do I get those options active on my exchange e-mail account within Outlook 2013. I cant see them, the space where they are on the picture is empty.

Thanks!!!

• Edited by Martin Koenig 13 hours 43 minutes ago forgot to post url

Hi Corey

I run one sinlge stand alone machine, a notebook with Win8.1. There I've installed Office 2013. How can I change the Active Directory settings? This applies to servers only, no?

Kind regards

Martin

• Edited by Martin Koenig Wednesday, June 24, 2015 1:59 PM tipo

those options aren't available in 2013.  You can click the "Work Offline" button on the send/receive tab but when Outlook is restarted it automatically goes online.

Thanks for your patience!

The option to use Exchange in Offline-Mode is enabled and I have actived that option. The article you pointing is to enable the Offline-Mode options, but this is not my problem.

The one thing I'm missing and the reason of this post is:

In the advanced tab you have a group box called "When Starting". There you can define if you manually controll the connection state or automatically.

The following link describes the options and has a screen-shot of it. Scroll down half the page "Prompt to work offline with your Microsoft Exchange account" and there you see the screen shot.

http://www.msoffice.us/Outlook/Outlook_2007_Working_Offline.htm

How do I get those options active on my exchange e-mail account within Outlook 2013. I cant see them, the space where they are on the picture is empty.

Thanks!!!

• Edited by Martin Koenig Wednesday, June 24, 2015 5:39 PM forgot to post url

those options aren't available in 2013.  You can click the "Work Offline" button on the send/receive tab but when Outlook is restarted it automatically goes online.

• Proposed as answer by Winnie LiangMicrosoft contingent staff, Moderator 22 hours 33 minutes ago
• Unproposed as answer by Winnie LiangMicrosoft contingent staff, Moderator 22 hours 21 minutes ago
• Marked as answer by Martin Koenig 20 hours 23 minutes ago

Hi Martin,

Are you using Outlook 2010 or Outlook 2013? Please do the following steps to find this settings:

1. Open Outlook.

2. Click File > Account Settings > Account Settings.

3. In Account Settings window, click Data Files tab.

4. Select the default Data file and click Settings.

5. In the prompted window, we can set the When starting option in General tab.

Regards,

Hi Winnie Liang

Thanks for your reply. I'm using Outlook 2013.

As you can see in the attached image: The options described are not there.

This drives me nuts. Any idea how to activate them?

Cheers, Martin

Thanks!